Data Integrity Analyst, Community-Based Programs & Supportive Housing, Impact & Strategy

US-NY-New York

External

Req #: 7847
Type: Regular Full-Time
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Good Shepherd Services

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Job Description

Title:                                 DATA INTEGRITY ANALYST Impact & Evaluation, 

Community-BASED programs & SUPPORTIVE HOUSING

Reports to:                      Director, Impact and Evaluation, Community-Based Program Portfolio

Location:                         305 Seventh Avenue, 9th Floor, New York, New York 10001

Hours:                             35 Hours/Week; Exempt

Salary:                            $61,000-$68,500/Year

Job Summary: The Good Shepherd Services Impact and Evaluation Department's (I&E) mission is to support program in managing their contracts and learning from data to strengthen the services and impact.  ISD oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities. Within I&E, the Community-Based Programs Portfolio team supports the programs in Good Shepherd Services' (GSS) Community-Based & Supportive Housing program divisions.  This position is part of contract management and program analysis staff that work with GSS Community-Based programs (anti-violence programs, community centers, community initiatives, justice initiatives) housing, and DV programs to meet these goals.

The Data Integrity Analyst oversees proper management of data from these programs to provide GSS with the ability to conduct analysis on and report program data for the purposes of compliance, learning, and improvement.  The work of this position ensures that the data we use for these efforts is trustworthy and reliable.  The Data Integrity Analyst is a key liaison between staff in ISD, the programs we support, and GSS Information Technology (IT) staff.  

Major Duties:

* Responsible for monitoring, reviewing, and ensuring the integrity of participant and program activity data entry into the databases that correspond to each program. 
* Manage any reconciliation processes between internal and external data to ensure that GSS is in compliance with program requirements and, where relevant, can receive fiscal reimbursement.
* Serve as liaison with program staff who are directly responsible for program data entry, advising them on data entry best practices and database usage and troubleshooting.
* Train staff in the use of various internal and external database systems. 
* Create and pull reports from the data systems for program and support staff.
* Track participant intakes and movements and reconcile discrepancies across multiple systems
* Partner with community-based programs to gather all necessary documentation and complete necessary follow-up.
* Collaborate with staff from GSS' IT department to ensure our technical/database infrastructure meets the needs of program data entry and analysis.
* Participate in the distribution, collection and analysis of surveys, pre and post tests, etc. 
* Generate reports from corresponding databases to assist programs in understanding, monitoring and correcting their data.
* Regularly coach program staff (formally and informally) to support an effective feedback loop between program and I&E.
* Collaborate with other I&E team members to support data integrity across systems.

Qualifications: 

* Bachelor's degree required. Master's degree in social work or related field preferred.  
* Strong expertise database management, with Salesforce experience preferred
* Strong organizational and analytical skills, and excellent verbal and written communication skills.
* Strong data management skills; understanding and love of data
* Must be able to work independently and manage multiple tasks in a fast-paced environment.
* Ability to work collaboratively with a variety of people is essential.
* Ability to use public transportation for travel to program locations throughout New York City.
* Two years social services experience preferred.
* Enthusiasm for collaboration; friendly and responsive

Qualifications:

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.
			
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