Data Centre Operations Manager
UK-Leicestershire-Leicester
Careers (External)
Req #: 8868
Type: full-time
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Overview: Data Centre Operations Manager Location: Leicestershire - Onsite Salary: Up to 65,000 depending on experience Benefits: Car Allowance, Bonus, Pension, Holiday, and many more The Role We're looking for an experienced Data Centre Operations Manager to lead the delivery of mission-critical engineering services at Santander's Carlton Park campus. This is a high-impact leadership role responsible for managing a team of engineers and specialist contractors, ensuring the safe, compliant, and efficient operation of a complex data centre environment. You'll play a key role in maintaining business-critical systems, driving service excellence, and supporting continuous improvement across the estate. Responsibilities: Key Responsibilities * Lead the day-to-day operation and maintenance of data centre infrastructure, ensuring full compliance with SLA and statutory requirements * Manage and develop a team of Shift Engineers, Senior Engineers, and Team Leaders * Oversee planned preventative maintenance (PPM), reactive works, and subcontractor activities * Ensure accurate maintenance records, statutory logs, and reporting systems are in place * Drive a customer-focused service delivery aligned to client expectations * Manage incident response, escalation, and resolution through to completion * Approve permits, RAMS, and safe systems of work * Conduct daily team briefings and prioritise operational activities * Maintain full compliance across critical assets and systems * Collaborate with wider engineering teams across the campus to ensure seamless service delivery * Identify opportunities for technical improvements and innovation * Manage performance, training plans, and development of the engineering team * Support commercial activities including quotations, cost control, and supplier management Qualifications: About You You're a confident and technically strong leader with experience in data centre or critical environment operations. You'll bring a strong understanding of engineering systems alongside excellent people management and stakeholder engagement skills. Essential Qualifications * NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering * City & Guilds, HND, or equivalent in an Engineering discipline Experience & Skills * Proven experience managing engineering teams in a critical environment (Data Centre preferred) * Strong working knowledge of HV/LV electrical systems, HVAC, and building services * Ability to lead incident management and escalation processes * Excellent communication, organisational, and leadership skills * Commercial awareness with focus on service delivery and cost efficiency * Experience managing compliance, permits, and safe systems of work What You'll Bring * A strong commitment to health & safety - putting people first * A proactive approach to continuous improvement * The ability to lead, motivate, and develop high-performing teams * A collaborative mindset with a focus on building strong relationships * Resilience and flexibility in a fast-paced, critical environment Why Join Us? * Work within a high-profile, mission-critical Data Centre environment * Be part of a collaborative and expert engineering team * Opportunity to lead and shape service delivery within a key client account * Ongoing development and career progression opportunities
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