DIRECTOR OF PROC SERVICES

				Overview:

Working in dyad leader partnership with the Medical Directors, Nursing Directors, and Executive Leadership, is responsible to direct the day-to-day clinical operations of the areas the position oversees. Provides leadership direction in planning, promoting, and implementing standardization, clinical integration, and consolidation efforts to achieve a seamless continuum of care within the system. Collaborates with community stakeholders and partners to provide the highest value of care for our patients and community. Position serves as a representative for Nursing Leadership on organizational committees. Position is accountable for clinical quality and financial performance. Performs all duties in a manner which promotes and supports CH Mission and Vision.

Position Reports To: VP of Perioperative and Procedural Services

Responsibilities:

* Leadership
* Ability to implement change in a positive, sensitive, and forward-thinking manner.
* As a member of the Nursing Leadership Team and in collaboration with unit/department managers, participates in hospital planning, decision making and policy formulation demonstrating systems thinking and change management skills.
* Can comfortably lead within dyad leadership structure.
* Attends/holds membership on hospital committees as appropriate. Attends Confluence Health Board and physician meetings to report on activities of nursing for assigned departments.
* Participates in community educational programs and meetings as the hospital's representative.
* Demonstrates ability to lead/direct Patient Services team.
* Able to serve as Nursing Director on-call.

* Communication 

* Maintains awareness of verbal/non-verbal communication with staff, other departments, physicians, patients, and families.
* Demonstrates professional demeanor and ability to communicate effectively to individuals and groups. Uses the Code of Conduct as baseline for all staff.
* Maintains confidentiality in all interactions.
* Makes unit/department & patient rounds frequently and keeps channels of communications open.
* Creates and communicates shared vision to help facilitate staff engagement in shared decision making and problem solving.
* Resolves inter and/or intra department complaints promptly and effectively.

* Operations
* Responsible for oversight, development, allocation, and administration of Budget for assigned departments.
* Develops, implements, and assures the organizations plan for providing nursing care and other assigned patient services in accordance with the mission/vision of the hospital.
* Provides an experience and environment of patient-and family-centered care.
* Ability to develop business plans for new projects/services within areas of responsibility.
* Responsible for workforce planning including current and future needs and recruitment and retention strategy.
* Assists Clinical Managers with evaluating problems related to safe, effective quality patient care, staffing and fiscal responsibility.
* Labor contracts are administered appropriately.
Staff Development/Professional Growth
* Develops and maintains relationships with local community colleges to ensure Confluence Health is meeting its obligation regarding clinical placement.
* Implement standard operating system for leadership in area to improve communication, delegation, and accountability.
* Develop personal career plan and measure progress according to that plan.
* Develops staff through coaching, cross training, internal/external education opportunities to improve or enhance job skills.
* Participate in at least one professional organization and support and encourage others to participate in professional organization.

* Performance Improvement/Quality
* Prepares department goals and objectives which support system initiatives, conducts regular review of progress toward goals and demonstrates satisfactory progress toward identified goals and objectives.
* Maintains active knowledge of trends within specialty and external markets and communicates these to administration.
* Develops, implements, monitors, and evaluates department specific performance and service standards, takes initiative to implement quality improvement efforts.
* Ensures all regulatory standards and other operation standards are adhered to and documented.
* Quality records/reports are prepared and submitted in a timely manner.
* Ensures that all serious events have timely follow-up.

* Financial Performance
* Accurately prepares annual budgets in accordance with CH goals and objectives.
* Consistently operates department budgets/cost centers within approved budgets.
* Consistently monitors productivity standards in response to volume changes.
* Consistently demonstrates focus on cost management and cost reduction.

* Required to maintain active Basic Life Support (CPR) certification.
* Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications:

Required:

* Master's Degree in Nursing (MSN) (or must be currently enrolled).
* Six years progressive nursing leadership experience, i.e., Charge Nurse, Nursing Supervisor, with 3 years or more as a Nurse Manager.
* Computer skills related to Microsoft products - Outlook, Excel, Word, Power Point.
* Current licensure in the state of Washington (RCW 18.88) or licensure through Multistate Nurse Licensure Compact (SSB 5499).
* National certification in nursing leadership (either ANCC or AONL) to be obtained within 2 years of hire.
* American Heart Association CPR.

Desired:

* None
			

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