Customer Service Specialist
IN-HR-Gurgaon
Global Careers (External)
Req #: 48716
Type: Regular
|
|
|||||||||||
|
||||||||||||
Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: Key responsibilities include the following: * Ensure that all orders result in accurate and clear invoices, with proper invoice and revenue recognition in compliance with ACS606 and SAB101 guidelines. * The person will be responsible for subscription contract amendment in Oracle cloud, proceed credit rebill, handle manual invoices, milestone billing, custom billing etc * Accountable for invoice accounting and processing receipts * Work closely with the Credit and Collections department to resolve invoice disputes and support any customer communication related to them. * Build and maintain strong communication channels with the Global Software and Services team, Account Managers, management, business partners, and cross-functional teams to address invoice-related issues. * Participate in cross functions projects and initiate new idea/projects for process improvements * Coordinate with finance stake holders to complete internal and external audit * Able to solves/help the team to solve complex billing issues which might impact payment, including local tax, LC, invoice, customs clearance, foreign exchange, etc. * Responsible for performing receipt accounting. Qualifications: Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***
Share this job:
