Customer Service Representative - Sky Harbor Airport - Full Time
US-AZ-Phoenix
Enterprise US
Req #: 489321
Type: Regular Full-Time
|
|
||||||||||||
|
|||||||||||||
Overview: The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers. The position is a Full-Time position (40 hours per week) - Position pays $18 / hour Apart from religious observation, must be available to work ONE of the following schedules: * Thursday - Monday 1:30pm - 10:00pm Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits, 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work! Job location: Sky Harbor Airport Rental Car Center Responsibilities: * Provide a high level of customer service by assisting customers and assessing their rental needs in person * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns, check-ins and exit kiosk transactions * Understand and communicate rental terms and conditions, vehicle features and other services * May sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications: * Must be at least 18 years of age * Must have at least 1 year prior customer service experience * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months.
Share this job:
