Customer Service Representative
US-AZ-Tempe
Corporate Careers
Req #: 49243
Type: Regular Full-Time
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Overview: Check out our careers site benefits page to learn more about our benefit options. Responsibilities: Customer Service Representative - Data Specialist in Tempe, AZ Location: Remote Compensation Range: $15.50/hr (BONUS POTENTIAL - Ask about our Comp Plan!) The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects. This position will have performance benchmarks and production expectations. Company Benefits & Perks: While we work hard to take care of others, we also ensure that we care for our teammates! * Flexible scheduling. * Excellent Medical, Dental and Vision Coverage. * Paid Time Off. * 401(k) Retirement Plan. * Professional Development. * Pet Insurance. * Employee Assistance Program. Responsibilities: * The Customer Service Representative (CSR) Data Specialist manages inbound and outbound calls to ensure complience with call center metrics. * The Customer Service Representative (CSR) Data Specialist provides professional customer service with patients, their agents, insurance companies and any other individual who may contact the business office. * Interact with other staff members to resolve problems and must ensure that all communication is positive and productive. * Schedules priorities to meet deadlines as determined by management. * Perform other duties as assigned. Skills: * Microsoft Office Suite; Excel highly preferred. * Bilingual is a plus. * Experience in public safety or medical services preferred. Minimum Required Qualifications: * High School Diploma * One (1) year of customer service experience in call center * Outstanding typing skills * Effective mathematics skills required. * Effective oral, written, and interpersonal communication skills required. #customerservice Qualifications: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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