Customer Service Pharmacy Technician
US-FL-NEW PORT RICHEY
BrightSpring Health Services
Req #: 167723
Type: Full-Time
|
|
Overview: Schedule: M-F 9:30AM to 6:00PM Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression! We offer: * DailyPay * Flexible schedules * Competitive pay * Shift differential * Health, dental, vision and life insurance benefits * Company paid STD and LTD * Tuition Assistance * Employee Discount Program * 401k * Paid time off * Tuition reimbursement * Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities: Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will: * Answer and submit inquiries regarding patient information and medication therapies * Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests * Assist the pharmacist with facility and physician office communications * Obtain patient information for our database by calling patient care representatives and physician offices * Utilize judgement in knowing when to escalate issues to the management level * Utilize various programs such as Outlook, Excel and Microsoft Word * Complete assigned projects upon request in a timely manner * Perform other tasks as assigned Qualifications: * High school diploma or equivalent is required * One year of previous experience with direct client communication - customer service * Prior healthcare/pharmacy experience preferred * Strong computer and data entry skills * Must have good oral communication skills, attention to detail, and problem solving skills * Pharmacy Technician Certification preferred
Share this job:
