Customer Service/Order Entry/ Export Coordinator
US-Kingston
External Career
Req #: 4313
Type: Regular Full-Time
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Overview: ErtelAlsop, a manufacturing leader in liquid filtration since 1932, serves various markets throughout the world include Pharmaceuticals, Food & Beverage, Cosmetics, and Specialty Chemicals. ErtelAlsop is looking for looking for a motivated Customer Service/Order Entry Coordinator to join our team. This role requires the ability to communicate effectively with customers, logistics companies and other team members. The ideal candidate for our Customer Service position will be an energetic, positive, and organized professional who is able to effectively create relationships. You should have excellent interpersonal skills, and be able to effectively communicate over the phone and email. Benefits Package: * Salary * Paid vacation and holidays * Medical Insurance * Dental Insurance * 401K * $500 sign on bonus after 90 days of employment Responsibilities: * Interact with customers regarding order placement and status * Work with logistics companies to define best lanes for shipments to customers * Work with Overseas and Canadian customers to coordinate their shipments * Assist accounting department with reconciling A/R invoices * General clerical support for sales department (filing, emailing, photocopying, scanning) Qualifications: * Ability to work both independently and collaboratively with others in a team environment * Strong interpersonal skills, and a willingness to engage and learn from others * Fully computer proficient in Microsoft Office Suite (Excel, Outlook, Word) * Familiarity with ERP/CRM Systems * Excellent math skills (must be good with numbers) * Excellent problem solving, time management, and organization skills Previous Experience: * Customer Service * Office Administration
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