Customer Service Operations Associate (Mandarin Speaker)
MY-Penang
Global Careers (External)
Req #: 49497
Type: Internal Temporary Worker
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Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. This role would be a contract position with possibility of conversion upon management discretion. Responsibilities: * Close order with sourcing new opportunities through inbound lead follow-up and outbound calls and emails * Close loop with customers on renewal agreement * Route qualified opportunities to the appropriate sales executives for large account development * Research accounts, identify key players and generate interest * Maintain and expand the database of prospects * Understand customer needs and requirements Qualifications: * Bachelor's degree in business administration or equivalent fields * Minimum 2-5 years of related work experiences * Strong quantitative and analytical skills. Ability to analyze large data sets and summarize insights. * Highly detail-oriented, with experience building financial and decision support models. * Strong interpersonal & communication skills. Ability to influence results through business partners. * Able to speak, read & write in Mandarin, for supporting Greater China / Taiwan * Added advantages with additional language capability: Korean, Japanese etc Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
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