Customer Service Agent - IDA
US-ID-Idaho Falls
SkyWest Airlines - Careers
Req #: 15470
Type: Regular Part-Time/Full-Time
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Overview: * This is not a Department of Transportation safety-sensitive position Please complete the online application. Top applicants will be contacted for an interview. This job posting may have a video interview requirement. Please monitor your email and junk folder for additional instructions. Responsibilities: We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria: * Be at least 18 years old * Possess a valid unrestricted state-issued driver's license * Have a High School Diploma or GED * Pass a pre-placement background check and drug screen * Legally authorized to work in the United States for any employer without sponsorship * Ability to lift 50 lbs. with or without reasonable accommodation * Flexible schedule required, including availability to work mornings, nights, weekends, and holidays * Part-time an full-time positions may be available * Starting at $ 13 an hour Please complete the on-line application. Qualified applicants will be contacted. Qualifications: As a Customer Service Agent, you will provide excellent front-line service to our passengers. * Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner * Assist special needs passengers and resolve customer complaints * Communicate clearly with ground personnel and flight crews * Calmly handle situations such as cancelled and delayed flights * Other duties as assigned
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