Customer Service Agent - ASE
US-CO-Aspen
SkyWest Airlines - Careers
Req #: 15789
Type: Regular Full-Time
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Overview: Training Schedule All Above Wing Customer Service Agents assigned to United Express (UAX) operations are required to attend the following mandatory training courses scheduled from October 8, 2025 at 7:45 AM MT through October 17, 2025 at 4:15 PM MT. Successful completion and full attendance are conditions of continued employment in this role. * UAX Customer Service (CS) Initial Training * Required for all UAX Above Wing agents * 8-day course; weekends off * Day class: 7:45 AM - 4:15 PM * UAX Gate Management - Aero * Required for all UAX Above Wing agents * 4-day course * Day class: October 28, 2025 from 7:45 AM MT through October 31, 2025 at 4:15 PM MT Please complete the online application. Top applicants will be contacted for an interview. This job posting may have a video interview requirement. Please monitor your email and junk folder for additional instructions. Responsibilities: We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria: * Be at least 18 years old * Have a High School Diploma or GED * Pass a pre-placement background check and drug screen * Legally authorized to work in the United States for any employer without sponsorship * Ability to lift 50 lbs. with or without reasonable accommodation * Flexible schedule required, including availability to work mornings, nights, weekends, and holidays * This is a full-time position, starting at $20 an hour * Due to the nature of the operation, employees may be asked to remain onsite beyond their scheduled end time in response to irregular operations * This is not a Department of Transportation safety-sensitive position Please complete the on-line application. Qualified applicants will be contacted. Qualifications: As a Customer Service Agent, you will provide excellent front-line service to our passengers. * Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner * Assist special needs passengers and resolve customer complaints * Communicate clearly with ground personnel and flight crews * Calmly handle situations such as cancelled and delayed flights * Other duties as assigned
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