Cosmetic Coordinator
US-MD-Bethesda
External
Req #: 7173
Type: Full Time
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Overview: Cosmetic Surgery Associates is looking for their next Cosmetic Coordinator Are you passionate about making a difference in people's lives? Do you thrive in a dynamic environment where empathy and professionalism intersect? Cosmetic Surgery Associates, a leading cosmetic surgery practice in Bethesda, MD, is seeking a compassionate and detail-oriented individual to join our team as a Cosmetic Coordinator At Cosmetic Surgery Associates, we are dedicated to providing exceptional care and transformative experiences for our patients. As a Cosmetic Coordinator, you will play a pivotal role in ensuring our patients receive the highest level of support and guidance throughout their cosmetic surgery journey. If you have excellent communication skills, a genuine desire to help others, and a knack for organization, we want to hear from you. Join us in our mission to empower individuals to look and feel their best Responsible for scheduling all cosmetic consultations and procedures. The coordinators are also responsible for prepping the cosmetic encounters for the week, collecting pre payments for larger procedures, checking patients out and collecting payments for procedures and products and scheduling their upcoming appointments. Responsibilities: * Answers incoming cosmetic phone line calls and email inquiries * Schedules all cosmetic appointments (consultations and procedures). * Prep cosmetic encounters for upcoming appointments with correct codes, cost, and discounts. * Tasks charts for review weekly to providers that oversee procedures. * Completes tasks in EMA in a timely manner with patients questions, concerns or scheduling needs * Overseeing the schedule for the cosmetic provider: reschedule, cancel procedures, and adjusts schedules * Monitor openings on the schedule and attempt to fill with specials or conversion. * Working with the clinical team on messages and prior authorizations for prescriptions. * Create and manage cosmetic procedures monthly by collecting pre payments. * Product knowledge on the Alastin and SkinMedica lines. Qualifications: EDUCATION: * High School diploma is required. * Bachelor's degree highly preferred * 1-2 years of recent office experience is preferred. * Background in Cosmetics or Plastic Surgery highly preferred. ABILITIES: * Must be detail oriented. * Ability to sell. * Must have excellent communication skills and the ability to communicate effectively orally and in writing. * Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change. * Proficiency with Microsoft Word, Excel and Powerpoint is required. Must be able to learn new software quickly. * Must possess excellent leadership, organizational, and computer skills. * Ability to work effectively and cooperatively with staff, board, clients, and the public. * Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. * Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness. * Ability to maintain confidentiality of information. #INDJOS
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