Coordinator, Maintenance
US-CA-Corona
External Careers apply (Attract Portal)
Req #: 92488
Type: Full-time
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Overview: Under the direction of the Mgr, National Maintenance, the Coordinator, Maintenance will provide administrative support to the Construction and Facilities department. Responsibilities * Schedule maintenance requests for dental offices * Follow up with dental offices to ensure maintenance was completed via phone and/or e-mail * Track and input data into system regarding corrective maintenance, preventative maintenance, work orders, and other information * Update filing and database systems by using a computer * Receive and ship parts, maintain parts inventory system * The Level II Coordinator will be experienced with Vendor Relations, monitoring their performance and making recommendations to Management for new vendors/changes * The Level II Coordinator will have expertise with the Service Max Dispatch Console and be responsible for scheduling/re-scheduling the PDS Field Techs efficiently and effectively on a daily basis * Other duties as assigned by management Qualifications * Equivalent to high school diploma or general education degree (GED) * 0-2 year(s) of general office experience or equivalent training * Proficiency with Sales Force, Excel, MS Office Suite, and Internet Explorer * Experience in a customer service environment with exemplary phone skills * Experience with dental equipment and/or equipment repair Preferred * Experience working in the Maintenance department * Experience with Sales Force and Service Max software * Experience with warehouse inventory system Knowledge/Skills/Abilities * Ability to multi-task effectively without compromising the quality of the work * Excellent interpersonal, oral and written communication skills * Detail oriented, organized, process focused, problem solver, self-motivated, proactive, ambitious, customer service focused * Ability to draw conclusions and make independent decisions with limited information * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community * Knowledge of office practices, technology applications, and reporting systems; business correspondence and business reporting techniques; and business principles * Knowledge of standard office equipment (e.g., telephones, copiers, scanners, facsimiles, calculators) * Demonstrate an organized and systematic approach in carrying out assignments (i.e. very orderly and excel at cutting through confusion and turning chaos into order) * Knowledge of Service Vendors, SLA's, performance monitoring and vendor negotiations * A high level of expertise with Field Service/manpower dispatch, communication and organization Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community
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