Continuous Improvement Leader, Revenue Operations

US-MA-Milford

Waters Corporation

Req #: 23083
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Waters Corporation

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				Overview:

This role is responsible for architecting and leading global revenue operation transformation initiatives across the organization. With a mandate to rethink and redesign critical business processes - including Growth Room strategy - this leader will drive operational effectiveness, scalability, and meaningful revenue impact. This role will lead and implement process improvement and operational excellence projects. 

Responsibilities:

* Works with Business Leaders to identify potential process improvement opportunities.
* Plans, monitors, and manages operational excellence projects from initiation through completion.
* Lead multiple project teams in the delivery of complex global programs. 
* Understands Process Improvement Frameworks and applies them to improve process performance.
* Leads and implements Change Management methods and techniques to drive broad adoption of solutions.
* Stand up sustainable, future-ready processes for critical operational cycles, driving continuous innovation and measurable performance outcomes.
* Develop and institutionalize scalable playbooks, frameworks, and methodologies for driving transformational change across RevOps and the broader organization.
* Serve as the strategic owner of the Revenue Operations annual operating cycle, ensuring alignment with enterprise growth priorities and continuous improvement goals.

Qualifications:

* BS degree in business, life sciences, chemistry, engineering, or related field 
* At least 8 years of experience managing projects
* Expertise in operational excellence methodologies (Lean, Six Sigma, etc.), organizational design, and business process re-engineering.
* Experience developing frameworks, and scalable processes to enable sustainable change.

* Proven experience leading complex, enterprise-scale transformation and change management initiatives in large, global organizations
* Strong leadership and team building skills
* Ability to influence team members and senior-level executives in a matrix environment 
* Balances clear strategic thinking and accountability in execution to deliver results

* Advanced organizational, verbal, and written communication skills

Preferred Education and Experience

* Advance degree a plus
* Experience working within an ISO 9001 and/or ISO 13485 Quality Management System a plus
			
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