Overview:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.
Responsibilities:
We are thrilled to announce an opportunity to join our team as:
IT Asset Management Consultant
Scope: Full-time | Hybrid | Quito, Ecuador
The Consultant specializes in either Software Asset Management (SAM) Delivery, while being open to developing skills in both areas to support a wide range of customer engagements.
Core Responsibilities:
* Project Delivery & Onboarding
* Lead onboarding of mid-to-large IT Asset management customers.
* Ensure successful delivery of engagements with medium complexity.
* Coordinate and execute project plans, including transfer of engagements.
* Ensure adherence to SoftwareONE's service and project methodologies.
* Team Support & Leadership
* Act as a role model and coach for junior team members
* Lead customer workshops and contribute to service community (e.g., blogs, whitepapers).
* Customer Engagement
* Maintain effective internal/external communication with all stakeholders.
* Participate in business review meetings.
* Engage in consultative selling and identify upselling opportunities.
Qualifications:
* Experience in IT consulting, Technical Support/ troubleshooting.
* Experience with System Center Configuration Manager (SCCM).
* Strong project management, consulting, and business process analysis skills.
* Familiarity with IT industry standards (ITIL, Six Sigma, COBIT).
* Solid understanding of Microsoft platforms (Windows Server, Azure, CSP).
* Intermediate English.
Behavioral skills
* Proven customer-facing communication, presentation, and relationship management capabilities.
* Strong analytical, problem-solving, and report writing abilities.
* Demonstrated independence, accountability, and ability to multitask in a structured, results-oriented way.
Preferred Skills:
* Microsoft Specialist Certifications (e.g., Azure, CSP)
* SAM Certifications (e.g., CSAM)
* Tool-specific Certifications (e.g., Snow, Flexera, SAM Pro, Movere)
* Procurement Certifications (CPP, CIPS) - for Procurement-focused roles.
* Understanding of IT infrastructure, cloud/hybrid solutions, and licensing models.
* Advanced knowledge of software licensing, contracts, and product use rights.
BENEFITS:
* A unique culture with lived corporate values for an appreciative and supportive work environment.
* Opportunity to develop your potential in a personalized way and according to your objectives within the role.
* Economic incentive program for employee referrals for active positions.
* Spaces for leisure, celebrations and recreation for your physical and mental health.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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