Consulting Manager - Technology Enablement & Process Improvement
US
Careers
Req #: 8087
Type: Full Time
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Overview: At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Job Summary: The Implementation & Process Improvement Consulting Manager is responsible for leading client-facing engagements focused on system implementations, process improvement, and business transformation initiatives. This role serves as a primary point of contact for clients, owning delivery across multiple concurrent projects while partnering closely with internal teams and leadership. This individual will guide clients through ERP and third-party system selection and implementation, facilitate process reviews and workshops, and provide actionable recommendations to improve operational efficiency. The role requires strong communication skills, the ability to manage multiple priorities, and comfort operating in fast-paced, ambiguous environments. Responsibilities: Essential Responsibilities: Client Engagement & Delivery * Serve as the primary point of contact for client engagements, building strong relationships and guiding projects from initiation through delivery * Lead multiple engagements simultaneously (typically 3-4 active projects), ensuring deliverables are completed on time and aligned with client expectations * Facilitate client workshops (virtual and on-site) to assess current-state processes across finance, accounting, and IT functions * Develop client deliverables including observations, risks, and process improvement recommendations * Support ERP and system selection engagements, helping clients evaluate and implement solutions Implementation & Process Improvement * Partner with clients to support system implementations and process transformation initiatives * Conduct business process reviews and identify opportunities for operational improvements * Create process maps using tools such as Visio or similar platforms * Collaborate with project and program managers to align implementation plans and drive execution Project & Financial Management * Monitor engagement progress, including budget-to-actuals, billing activity, and resource allocation * Track key project milestones, risks, and dependencies, communicating updates to both internal and external stakeholders * Ensure alignment between project scope, timeline, and client expectations Team Collaboration & Leadership * Work collaboratively with 2-5 team members on most engagements, contributing to a team-oriented delivery model * Provide guidance and mentorship to junior team members and support their development * Partner with cross-functional stakeholders to execute projects effectively Communication & Stakeholder Management * Maintain a high level of communication with clients, internal teams, and leadership * Navigate complex stakeholder environments and confidently lead discussions, including difficult or "crucial" conversations when needed * Influence client decisions and drive alignment across stakeholders Req#: 2026-8087 Tiffany Farnsworth, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect! #LI-TF1 #LI-remote Qualifications: Required Qualifications: * Bachelor's degree in Business, Technology, or a related field * 6+ years of experience in consulting and/or industry roles, with demonstrated client-facing consulting or advisory experience and exposure to business transformation initiatives. * Proven ability to manage multiple projects or priorities simultaneously * Strong communication skills and the ability to build relationships with clients and internal stakeholders * Experience with process improvement, business analysis, or transformation initiatives * Proven experience leading large, multi‑workstream programs or auditing program and project management for large clients. * Demonstrated ownership of engagement economics, including budgeting, forecasting, and financial performance. * Deep experience operating in environments with ambiguity, incomplete requirements, and shifting scope. * Strong understanding of SDLC frameworks and ability to train and enable teams. * High initiative with the ability to work independently and collaboratively. Preferred Qualifications * Experience within a Big 4 or Tier Two consulting firm * Experience supporting ERP or large-scale technology implementations, including process improvements, system delivery, or SOX-related controls * Working knowledge of IT General Controls (ITGCs), segregation of duties, and governance frameworks (e.g., SDLC, change management, access controls) * Familiarity with ERP platforms and enterprise technology environments * Exposure to M&A integration activities, particularly related to systems or process transformation * General understanding of frameworks and standards such as COBIT, ITIL, or GAAP * PMP, CPA, or similar certifications preferred but not required Skills & Abilities: * Strong executive communication and presentation skills, with the ability to clearly convey complex information to diverse stakeholders * Analytical mindset with the ability to synthesize data into actionable insights * Experience navigating and influencing across complex, cross-functional environments * Collaborative leadership style with confidence to challenge assumptions, drive decisions, and influence
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