Conference Services Manager

				Overview:

This position is responsible for providing planning assistance and advice to all ChampionsGate clients and members, as well as providing that information to partnering departments to ensure successful follow-through with clients' wishes and plans.

Location: On-property (Orlando, FL) - This position is eligible for the Omni Hotels & Resorts WFH Incentive after 90 days of employment. 

Responsibilities:

* Coordinate a detailed schedule of programs to include the following: meeting set-up, audio/ visual requirements, room reservations, airport pickups, recreational activities, food & beverage and special functions.
* Lead client through all aspects of planning resulting in a complete, detailed program.
* Act as Omni Champions Gate's liaison between client and staff.
* Recommend full usage of facility services to client. CSMs must be up to date on current pricing and operational procedures.
* Prepare detailed coordination sheets for use by client and operational staff.
* Prepares program budgets as requested.
* Remains up to date on "things to do" in Orlando.
* Research and books client entertainment.
* Prepares detailed meeting room and function room diagrams for operational areas.
* Responsible for distributing agendas to both Convention Services and Catering teams.
* Coordinates and books tee times for all four courses for our groups.
* Manages group sleeping room inventory.
* Attend weekly SWP meeting to discuss upcoming programs with Department Heads.
* Monitor client's program while on property to ensure a well-run meeting. Tracks daily progress and relates any changes to the group's agenda to appropriate departments.
* Ask for repeat business and referrals for follow-up by the sales team.
* Attend weekly Group Pickup with Director of Sales, and Director of Revenue Management.
* Attend department meetings and other company required trainings.
* Complete other duties as assigned by management

Qualifications:

* Minimum one year planning experience, preferably in a hotel or resort. 
* College degree preferred; work experience can substitute for education.
* Must have working knowledge of Excel, Word, Outlook, PowerPoint. Delphi experience is also a plus.
* Must be organized and detail oriented with ability to multitask.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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