Communications Ctr Specialist
US-NC-Monroe
External
Req #: 109855
Type: Full-Time
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Overview: Emergency/9-1-1 Dispatch experience strongly preferred. The Communications Center Specialists are the "epicenter" of the Novant Health physical security program. These team members are responsible for thoroughly understanding all Public Safety IT programs/applications, Novant Health facility locations, Public Safety protocols, and Public Safety policies. They must be self-motivated, possess critical thinking skills, be able to function under high stress, contribute to a team environment, and communicate information clearly in a timely manner. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities: It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. * Our team members are part of an environment that fosters team work, team member engagement and community involvement. * The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. * All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications: * Education: High school diploma required. Some college courses preferred. * Experience: Satisfactory experience as a Communications Technician, Emergency Telecommunications Specialist, or Dispatcher preferred. Related experience will be considered. * Licensure/certification/registration: Crisis Prevention Institute Non-Violent Crisis Intervention within 1 year of hire. APCO Public Safety Tele-communicator I and AHA Basic Life Support certified within 6 months of hire - required. * Additional skills required: ITS, Security, law enforcement or military communications experience.
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