Commissary Operations Manager
US-MI-Baldwin
Keefe Group External
Req #: 36692
Type: Full Time
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Overview: Are you looking for a career with premium benefits and the potential for growth? At Keefe Group, a TKC Holdings Company, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. We are proud to be a military and veteran friendly employer. Responsibilities: Manage all aspects in providing commissary operations and services to the correctional facility (ies). Essential Functions, Duties, and Responsibilities * Manage all aspects of supervising, training, scheduling and disciplining commissary staff. * Manage and account for all aspects of on-site inventory control including ordering, receiving, stocking product, and processing orders. * Ensure all employees know and follow all rules, regulations, policies, and procedures of the correctional facility. * Ensure commissary menus and order forms are distributed to our customers in accordance with the approved schedule. * Collect and process completed order forms. * Resolve and respond to all inmate grievances within 48 hours of receipt. * Ensure all credited product is returned back into inventory properly. * Advise KCN Manager of any changes to the approved schedule. * Perform and report weekly audit of high security items. * Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network. * Attend weekly, monthly, quarterly Department of Corrections staff meetings at the correctional site as required. * Process weekly time sheets for submission to payroll and maintain attendance calendars and employee files for on-site staff. * Perform required Employee Performance reviews for commissary staff. * Maintain all KCN areas/equipment/products in a neat, clean, and orderly manner and maintain American Correctional Association & American Jail Association standards/guidelines when applicable * Attend required annual on-site security classes and remain current in required certifications. * Ensure all employees follow the policies and procedures outlined in the Personnel Policies and Benefits Summary and the KCN Best Business Practices Guide. * Complete miscellaneous duties assigned by KCN Management * Other duties as assigned Qualifications: * High school diploma or Equivalent, and you must be at least 18 years of age. * Preferred Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. * Valid driver's license. * DOC ID pass. * Familiarity with inventory management. * Familiarity with computers (including Microsoft Office programs). * Ability to work in a correctional environment. * Excellent oral and written communication skills. * Excellent organizational skills.
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