Overview:
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
Responsibilities:
The In-Home Services field professionals lead all field operations and thousands of technicians in 135+ facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
As an Installation Manager you will be responsible for overseeing the installation and service of Commercial video and HSD systems while leading, mentoring, and directing technicians.
Key Responsibilities:
* Responsible for overseeing the installation, service and maintenance of Commercial. MDU and HSD properties and systems within a designated region
* Creating and reviewing Bill of Materials, Quotes and Statements of Work for installation and service work to be performed
* Managing commercial video and data installation projects to ensure they are being completed accurately, within designated time frame and within approved budget
* Creating, fostering and maintaining strategic business relationships with both internal and external partners within the designated region
* Directing employee activities, which can involve hands-on guidance in the field, to achieve performance goals for the location
* Building a high performance work team to deliver an advanced level of quality and service in all daily activities
* Creating excitement and engaging all employees in new business opportunities and strategies
Qualifications:
This Installation Management role is very hands-on. It requires a leader who leads by example and is proactive as well as strategic. The success of the Installation Manager is based on the performance of their team so it is essential that you have the confidence and ability to effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced changing environment and is eager to grow and develop with our company.
Education and Experience:
* 5+ years of experience in installation and maintenance of MDU or Commercial Video and HSD systems
* 2 years of management experience; or an equivalent combination of education and experience
* Willingness to travel up to 50% and work nonstandard hours as needed to support business needs
Skills and Qualifications:
* Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment
* Ability to effectively respond to and interact with staff at all levels of the organization
* Excellent presentation/facilitation, organizational, analytical, interpersonal, and written/oral communication skills
* Willingness to work flexible schedules including weekends, holidays, and evenings
Visa sponsorship not available for this role
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