Commercial Customer Service Represetative
CA-ON-Richmond Hill
The Brick (English)
Req #: 33584
Type: Permanent Full-Time
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Overview: Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. We are looking for enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division! Responsibilities: * Coordinate service calls for furniture and appliances * Respond to customer inquiries and offer solutions * Process sales order confirmations for builders and large contracts * Co-ordinate product reservations and deliveries for large contracts * Organizing builder/special project deliveries * Consistently follow up with customers on the progress of customer service related issues * Other duties as assigned periodically Qualifications: * High school diploma or equivalent * Minimum 2 years customer service or sales experience * Excellent telephone manner * Excellent verbal and written communication skills * Strong working knowledge of MS Office programs * Creative problem solving skills * A positive and enthusiastic attitude
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