Coffee House Attendant
US-PA-Pittsburgh
Omni Hotels Management Corporation
Req #: 126942
Type: William Penn
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Overview: Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Coffee House Attendant. Come and join the #1 Hotel in the City of Pittsburgh and her Team! Responsibilities: * Providing excellent customer service to all guests. * Taking beverage and food orders in a professional manner. * Answering guest questions about menu items. * Brewing gourmet coffee and other specialty beverages. * Sell sandwiches, snacks, espresso, and specialty beverages. * Up selling and suggestive selling of items. * Accurately processing cash, credit, check transactions and maintaining a balanced bank. * Communicate with the culinary team when more product is needed. * Knowledge of food menu and wine list (when applicable). * Stock condiment trays, coffee station, display cases, and refrigerators. * Clean the area as needed and at the end of the shift. * Handle all checks and cash according to procedures. * Printing of reports at the end of the shift and banking out. * Attend all designated staff meetings and training sessions. * Be familiar with all property amenities and other restaurants. * Know and adhere to all liability laws. * Respond to any reasonable task as assigned by supervisor or manager. * Complete other duties assigned by manager and/or supervisor. Qualifications: * Must have a flexible availability, including weekends and holidays, and early morning shifts. * Previous customer service experience is required; relevant barista or food and beverage experience is preferred * Must have excellent communication skills both in person and on the phone. * Must be able to bend, push, pull and stand for extended periods of time. * Must be able to lift at least 30lbs. * Must have a current Servsafe Certification * Must have a current RAMP Certification Rate: the first 3 months $15.44, after 3 months $16.29 and 6 month rate is $17.15 This position may receive tips but it's not guaranteed The Benefits of Being Omni FT - Full benefit package available after 60 days Competitive wages Discounted Associate Room Rates at Omni Hotels across the country Free Employee Meals A great family of co-workers Work for the most prestigious Hotel in Pittsburgh! Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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