Overview:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at www.SoftwareOne.com
Responsibilities:
LOCATION: LONDON, OR COMMUTABLE TO LONDON
As a Pre-Sales Consultant, you will play a crucial role in collaborating with our sales team and clients to understand their requirements, scope, and size opportunities effectively. Your primary responsibilities will revolve around providing technical support and translating customer requirements
into tailored solutions to meet client needs, identifying opportunities for cross-selling and upselling, defining margins in alignment with both sales and delivery teams, drafting statements of work, and curating a repository of solution collaterals.
Scoping and Sizing Opportunities
* Collaborate closely with the sales team and clients to comprehensively assess requirements, objectives, constraints and what SoftwareOne can offer.
* Utilize analytical skills to scope and size opportunities effectively, ensuring alignment with client expectations and organizational capabilities.
Solution Design and Proposal Development
* Design customized solutions that align with client requirements, leveraging your expertise and knowledge of our service offerings and present these and any necessary demos.
* Define margins for proposed solutions in coordination with the sales and delivery teams, ensuring profitability while meeting client expectations.
* Draft clear and comprehensive statements of work (SOWs) that outline project deliverables, timelines, and terms of engagement.
Creation and Maintenance of Solution Collaterals
* Establish and maintain a repository of solution collaterals, including case studies, white papers, presentations, and other relevant materials.
* Collaborate with marketing teams to develop compelling sales collateral, presentations, and other materials to support the sales process.
Market Research and Insights
* Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution offerings.
* Act as a subject matter expert during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.
Sales Support and Collaboration
* Provide technical guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.
* Proactively identify opportunities for cross-selling or upselling additional products or services to existing clients.
* Participate in strategic planning sessions to contribute insights and recommendations for business growth and expansion into new markets or service areas.
Qualifications:
Azure Specific Qualifications
* Required: "Microsoft Certified: Azure Solutions Architect Expert, AZ-305" or "Microsoft Certified: DevOps Engineer Expert, AZ-400"
* Desirable: "Microsoft Certified: Azure AI Engineer Associate" and/or "Microsoft Certified: Azure Data Engineer Associate"
Azure & Cloud Experience
* Working knowledge of cloud native architectures and experience architecting, developing, deploying, and/or operating IT applications or infrastructure on Azure services.
* Experience with Azure services related to Artificial Intelligence, Machine Learning, Data Science, Big Data or Analytics
* Broad technical knowledge of enterprise IT including: overall enterprise architecture, application development, database systems, server and desktop virtualisation, storage, data centre operations, networking, security, integrating enterprise applications etc.
* Working knowledge in a technology domain, distributed web or mobile applications, DevOps, serverless, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations.
General Cloud Skills & Knowledge
Cloud Platforms Knowledge:
* A strong understanding of major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others like IBM Cloud or Oracle Cloud. This includes knowledge of their services, pricing models, networking capabilities, security features, and best practices for deployment and management.
* Additional advanced level cloud certification is an added advantage (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert, Google Cloud Certified - Professional Cloud Architect).
Infrastructure as Code (IaC):
* Proficiency in Infrastructure as Code tools such as Terraform, AWS CloudFormation, or Azure Resource Manager templates.
Networking:
* In-depth knowledge of networking concepts relevant to cloud environments, including virtual private clouds (VPCs), subnets, routing tables, load balancers, VPNs, and DNS management.
Security and Compliance:
* Familiarity with cloud security best practices, identity and access management (IAM), encryption methods, network security groups, firewall rules, security monitoring, compliance standards (e.g., GDPR, HIPAA, SOC 2), and implementing security controls to mitigate risks.
Containerization and Orchestration:
* Experience with containerization technologies like Docker and container orchestration platforms such as Kubernetes. Understanding of container networking, storage, security, and scalability considerations in a cloud environment.
Serverless Computing:
* Knowledge of serverless computing services offered by cloud providers, such as AWS Lambda, Azure Functions, or Google Cloud Functions. Ability to design and optimize serverless architectures for scalability, performance, and cost-effectiveness.
Data Management and Storage:
* Understanding of cloud-based storage solutions like Amazon S3, Azure Blob Storage, and Google Cloud Storage. Knowledge of database services such as Amazon RDS, Azure SQL Database, Google Cloud SQL, NoSQL databases, and data warehousing solutions.
Monitoring and Logging:
* Proficiency in cloud monitoring and logging tools like AWS CloudWatch, Azure Monitor, Google Cloud Monitoring, and third-party solutions. Ability to set up monitoring alerts, dashboards, and logging pipelines to ensure the reliability and performance of cloud infrastructure.
High Availability and Disaster Recovery:
* Expertise in designing high availability and disaster recovery solutions in the cloud, including fault tolerance, redundancy, multi-region deployments, backup and restore strategies, and failover mechanisms.
Performance Optimization:
* Skills in optimizing the performance of cloud infrastructure and applications, including resource allocation, load balancing, caching strategies, database tuning, and CDN (Content Delivery Network) configuration.
Broader Professional Skills & Experience
Business Problem Solving via Technology
* Demonstrated ability to understand and solve complex business problems using technology solutions.
* Proven track record of identifying and implementing (incl. developing POC and delivering) innovative technological solutions to address client challenges effectively.
Sales Acumen
* Strong understanding of sales processes and techniques, with the ability to contribute effectively to the sales cycle from late stage opportunity qualification to closing.
* Proven ability to collaborate with sales teams, providing technical expertise and support to drive revenue growth and client acquisit
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