Cloud Services Consultant (L2 Consultant)
ID-Jakarta
careers
Req #: 24187
Type: Regular Full-Time
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Overview: SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities . Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en Responsibilities: Core Responsibilities: Professional Services (Implementation/Deployments): * Design and implement cloud infrastructure solutions on Microsoft Azure applying Infrastructure as Code (IaC) tools and methodologies. * Develop reusable templates and scripts to automate the deployment of Azure resources, ensuring consistency and efficiency in infrastructure provisioning. * Proficiently work with Azure Resource Manager (ARM) templates to define the infrastructure and configuration of Azure resources. * Handle and improve Azure cloud environments through code, enabling version-controlled infrastructure management and ensuring scalability and reliability. * Automate the provisioning, configuration, and scaling of cloud infrastructure to streamline operations and improve agility. * Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for infrastructure deployment, facilitating rapid and reliable delivery of changes to Azure environments. * Hands-on experience on the following: * Foundation base landing zone configuration * Detailed migration plan, architecture document along with estimated cloud spend. * Cloud and App migrations & planning * Tool-based migration of Dev/Stage/Production workload. * Current to future state roadmap and case * High-level landing zone standard methodologies, * configuration, and governance * TCO Analysis with Transformation Cos Support Services: * Provide second-line support for Azure cloud environments, resolving raised technical incidents, issues, and service requests. * Chip in to the development and management of Cloud Management Portals to improve monitoring, management, and reporting capabilities. * Assist in the creation and enforcement of Cloud Security and Compliance Policies, ensuring the implementation of standard methodologies and alignment to regulatory requirements. * Play a key role in establishing Cloud Governance Frameworks and conducting regular governance reviews to optimize resource utilization and compliance. * Analyze trends and patterns in incidents and service requests to identify areas for improvement and recommend proactive measures. * Collaborate with Level 1 and Level 3 support teams to ensure timely resolution of issues and alignment to SLAs. Qualifications: Professional Services: * Proficiency in designing and implementing cloud infrastructure solutions on Microsoft Azure. * Proven experience with Infrastructure as Code (IaC) tools and practices, such as Terraform, ARM templates, or Azure Bicep. * Expertise in developing templates and scripts for automating the deployment and configuration of Azure resources. * In-depth knowledge of Azure Resource Manager (ARM) templates and their application in defining and handling Azure infrastructure. * Ability to lead and maintain Azure cloud environments using code, ensuring consistency and repeatability in infrastructure operations. * Experience in automating cloud infrastructure provisioning, configuration, and scaling to optimize resource utilization and enhance agility. * Familiarity with CI/CD principles and hands-on experience in implementing CI/CD pipelines for infrastructure deployment. * Strong problem-solving skills and the ability to tackle and debug sophisticated infrastructure issues efficiently. * Superb communication and partnership skills, with the ability to work efficiently in a team environment and harmonise with partners at all levels. * Bachelor's degree or equivalent experience in Computer Science, Information Technology, or related field preferred. * Proven track record in designing and building cloud infrastructure solutions, with a focus on Microsoft Azure. * 3-4 years experience in a customer/end user facing technology support function. * Show strength in developing automation scripts and templates for Azure resource provisioning and configuration. * Experience in designing and implementing CI/CD pipelines for infrastructure deployment in Azure. * Familiarity with cloud security standard methodologies and compliance requirements. * Relevant certifications such as Microsoft Certified: Azure Solutions Architect or Azure DevOps Engineer are preferred. * Shown understanding of cloud computing concepts, architectures, and standard methodologies.
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