Cloud Engineer IV - Digital Technology Services

				Overview:

Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

The Information Technology (IT) Cloud Engineer IV is responsible for leading the development of the Hackensack Meridian Health (HMH) cloud platform and providing technical architecture and design leadership for technology initiatives across the HMH network. This technology leadership role defines best practices for the architecture, configuration, management, administration, automation, and business continuity of the HMH cloud environment - an essential component of the Digital Technology Services (DTS) network goals and the growth of HMH. Ensures HMH cloud applications are designed and optimized for reliability, high availability, and resiliency. Performs activities, including but not limited to designing, implementing, maintaining, and continuously automating a large, complex cloud-based computing environment. Also provides guidance and mentorship to team members and serves as a technical liaison between internal departments.

Responsibilities:

A day in the life of a Information Technology (IT) Cloud Engineer IV at Hackensack Meridian Health includes:

* Provide technical guidance to cloud and other engineers for the design, implementation, and support of new cloud platform architecture and automation technologies. Update and maintain existing cloud and automation systems.
* HMH subject matter expert for cloud, automation, and end-to-end architecture for IaaS, PaaS, and SaaS solutions.
* Work closely with other teams to develop and promote cloud-native application architectures (microservices, serverless, containers) and application development and operations practices. 
* Maintain overall industry knowledge on the latest trends, technology, etc., and demonstrate forward thinking around how technology can support where the organization is going. 
* Advocate and define the cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems. 
* Design, configure, implement, and support a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code. 
* Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud. 
* Enable DevOps development activities and complex development tasks that will involve working with tools such as GitHub, Jenkins, Cloud Build, and Azure DevOps. 
* Participate in cloud computing environment build-outs, software installation, maintenance, and support, including but not limited to patches, fixes, end-of-life preparation, and upgrades. 
* Act as a thought partner in the development of technology roadmaps and end-of-life technology plans. 
* Implement production changes during defined maintenance windows and support on call rotation; Serve as a point of escalation within the team for production support issues. 
* Provide technical guidance to junior team members. 
* Review product work, including detailed code, from other team members for approval to deploy; provide technical feedback as needed.
* Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of a workaround solution or escalation to service owners.
* Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment for cloud platform projects. 
* Create and maintain documentation of architecture solutions, such as whitepapers, reference architectures, implementation diagrams, etc., and relevant systems, procedures, and processes. 
* Deliver technical solutions that solve for new levels of complexity, scale, and performance and, in turn, enable breakthrough innovations.
* Drive deep, collaborative architectural discussions to ensure solutions are designed for successful, automated deployment in the cloud, providing prescriptive guidance in addressing customer concerns and helping customers make decisions, enabling the use of the Google Cloud and Microsoft Azure platforms. 
* Other duties and/or projects as assigned. 
* Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

Education, Knowledge, Skills and Abilities Required: 

* Bachelor's degree, preferably in a technical discipline such as Computer Science or Information Technology. 
* Minimum of 8+ years of experience in IT systems installation, operations, design, and architecture of virtualized servers/cloud systems. 
* Must have good consultative, communication, team player, and analytical skills for regular interaction between various teams distributed across HMH. 
* Good technical leadership skills and relevant experience working with other highly technical resources through adopting new technologies while also maintaining highly available, mission-critical systems. 
* Possess deep technical knowledge and extensive experience with complex IT environments, including applications, middleware, storage, networks, information security, and operations; as well as have a solid understanding of cloud services, cloud native architectures, and application delivery models. 
* Clear verbal and written communication skills to business/technology leaders, architects, developers, & team members. 
* Ability to collaborate effectively with a group of high-performing technical individuals. 
* Hands-on experience with agile, DevOps, and continuous integration/continuous delivery. 
* Demonstrated ability to support cloud architecture recommendations and decisions with research and reasoning. 
* Hands-on experience with Terraform, Github, & configuration management tools (i.e. Puppet, Chef, Ansible). 
* Experience with architecting, implementing, and maintaining highly available mission-critical environments for twenty-four-seven (24/7) availability. 
* Experience working in a defined production change control process and a mature security control posture environment. 
* Demonstrated knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability) and DevOps tool chains and processes.
* Demonstrated history of working within deadlines and under pressure. 

Education, Knowledge, Skills and Abilities Preferred:

* Experience working in a health care or highly regulated environment. 
* Strong understanding of Service-Oriented Architecture (SOA), object-oriented analysis and design, and client/server systems. 
* Minimum of 10+ years of experience in IT systems installation, operations, design, and virtualized servers/cloud systems architecture. 
* In-depth knowledge and understanding of container and microservices technologies and related architectures, Kubernetes, Jenkins, and Kafka.
* Passionate about new technologies and architecture. 
*  Keeps current with cloud platform and infrastructure space trends while always searching for ways to improve systems as technology evolves, with a steady eye towards extensive regulatory/compliance demands (i.e. Center for Internet Security [CIS], National Institute of Standards and Technology [NIST], Health Insurance Portability and Accountability Act [HIPPA] etc). 

Licenses and Certifications Required: 

* Information Technology Infrastructure Library (ITIL) Foundation certification at hire or within twelve (12) months of hire. 

Licenses and Certifications Preferred:

* Google Cloud Platform Certified Professional Cloud Architect. 
* Microsoft Azure Solutions Architect Expert certification.

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Hackensack Meridian Health