Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
* Do you have proven experience managing enterprise Azure environments within Financial Services and other critical customer environments?
* Are you resilient and professional, able to work effectively within cross‑functional teams in complex technical and operational environment?
* Motivated to join Parallo (powered by SoftwareOne) to deliver consistently high standards in a role critical to customers and the business?
Practical Information:
Location: Auckland, New Zealand | Reports to: Cloud & Managed Services Director | Visa Requirements: Valid working visa for New Zealand | Language Requirements: Professional level English written and verbal | Work Arrangement: Hybrid | Learn more: softwareone.com/en-au
As our new Enterprise Cloud Engineer for Parallo (a powered by SoftwareOne company), you will support large financial enterprise customers, applying strong technical judgement, clear communication, and a structured approach to operations and incident response. This role plays an important part in maintaining the stability, security, and performance of enterprise cloud platforms in demanding customer environments.
Key responsibilities will include:
* Manage and optimise enterprise Azure infrastructure to meet availability, security, and performance requirements
* Administer Windows Server environments in Azure, including configuration, patching, troubleshooting, and optimisation
* Respond to incidents and participate in on‑call rotations, performing root cause analysis and driving reliability improvements
* Monitor and secure environments using Azure Monitor, Defender for Cloud, and Defender for Endpoint
* Automate operational tasks and maintain documentation, runbooks, and monthly customer reporting.
Qualifications:
Your Competencies:
* Deep, hands‑on Azure platform management experience in enterprise or regulated environments
* Strong Windows Server administration skills in cloud and hybrid architectures
* Solid incident management, troubleshooting, and root cause analysis capability
* Strong knowledge of Azure security, networking, identity (AD / Entra), and monitoring services
* Proficiency in automation and scripting (PowerShell, Azure CLI, Bicep, Terraform)
About You :
* Clear, decisive judgement when managing complex technical issues
* Confident communication with senior customer stakeholders and internal teams
* Strong commitment to high technical and operational standards
* Composed, reliable, and effective in demanding environments
* Focused on quality, consistency, and positive customer outcomes
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