Clinical Services Navigator

NC-Charlotte

External

Req #: 231259
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Novant Health

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				Overview:

Schedule: Monday - Friday 8:00 AM - 5:00 PM; Full-Time

Department: Care Navigation - supporting heart failure patients

Location: Presbyterian Medical Center - Charlotte,  NC; Presbyterian is our 661 bed level 2 trauma center centrally located just outside of uptown Charlotte. 

This role is ideal for an experienced RN looking to serve as the primary liaison between the patient and his/her medical team and be a patient advocate.

* A dynamic full-time opportunity supporting cardiac patients
* Work/life balance with no nights, weekends, holidays, or call 
* Access to continuing education and leadership support 
* Inclusive culture grounded in teamwork, trust, and shared purpose 

Responsibilities:

* Support heart failure patients on any unit at PMC
* Find resources for patients including food, medicine, and clinics
* Work to discover what is causing the patient to return to the hospital
* Review medication and diet adherance issues with the patient
* Provide some educaiton on the patient's diagnosis
* Partner with case management and palliative care teams
* Work towards goal of reducing readmission and ER visits

Qualifications:

* Education: 4 Year / Bachelors Degree, required.
* Experience: Three to five years of nursing experience, required. Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.

* Licensure/Certification: RN, required.
* Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing.
			
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