Clinical Liaison - Specialty Hospital
US-OH-Warrensville Heights
CCC
Req #: 335586
Type: Full Time
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Overview: Select Specialty & Regency Hospitals Cleveland Clinic Rehabilitation Hospitals Warrensville Heights, OH One Select Clinical Liaison ( RN, RT , PT , OT , or SLP ) Full-Time Position Summary Clinical Liaisons perform clinical assessments of referred patients, then counsel with patient families to assist them in making the best care decisions for their loved-one. Liaisons partner with hospital case managers to create smooth patient transfer processes and to help remove payer-related and operational barriers to getting appropriate patients into the best next level of care. This is a salaried position with monthly bonuses. The hours are Monday- Friday with rotating weekend/holiday on-call responsibility. Finish Responsibilities: Specific Duties * Work with hospital case managers and physicians to identify and transition patients into the next, most appropriate level of care: Critical Illness Recovery or Acute Rehab hospital * Educate referral sources on services provided by our hospitals. * Demonstrate excellent customer service skills with focus on referrer satisfaction and account retention. * Educate referred patients and families on acute rehabilitation and/or critical illness recovery programs. * Deliver staff educational programs, hospital tours, meetings, etc. in assigned hospitals. * Develop strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor. * Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives. Qualifications: Minimum Education & Experience (Including Licenses) * Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. * Demonstrated familiarity with hospital admissions procedures. * Proven track record in sales and marketing with a least one year experience in a related position, preferred.
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