Clinical Liaison (RN or RRT)
US-OH-Akron
CCC
Req #: 382660
Type: Full Time
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Overview: Clinical Liaison (RN or RRT) Select Specialty Hospitals - Akron & Canton Cleveland Clinic Rehabilitation Hospital, Edwin Shaw The Clinical Liaison will help guide patients to our critical illness recovery hospitals in the Akron/Canton area. Salary Ranges from $70,000 to $95,000 per year, depending on years of relevant work experience. Uncapped Monthly Bonus Incentives in addition to base salary. Schedule: 8 AM to 5 PM Monday - Friday with rotating weekend and holiday coverage. A day in the life You'll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you'll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care. Responsibilities: Position Summary In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process. Specific Duties * Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital. * Demonstrates positive referrer satisfaction and account retention. * Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately. * Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals. * Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor. * Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives. Qualifications: Minimum Qualifications * Current and valid state licensure or eligibility for state licensure as a Registered Nurse or Respiratory Therapist required. Multi-state licensure required based on geographical territory. Preferred Experience * Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred. * Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred. * Proven track record in sales and marketing with a least one year experience in a related position preferred. * Demonstrated computer proficiency. * Must exercise sound judgment in handling professional/confidential nature of health care sales.
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