Overview:
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Responsibilities:
Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
JOB SUMMARY
The Clinical Educator II is accountable for the provision of quality, outcome-based educational programs and practice support which promote initial and ongoing competency and continuous development of critical care caregivers. This position provides support to internal/external customers under direct supervision of the Regional Manager of Clinical Operations, and in conjunction with program level leadership. The Clinical Educator II helps design, teach, and evaluate critical care training programs, acts as an internal training and organizational development consultant, and provides career development resources and plans.
ESSENTIAL FUNCTIONS/DUTIES
* Acts as a clinical resource to all caregivers. Maintains a knowledge base of current standards of care and standards of practice and ensures compliance to those standards.
* Develops, organizes, implements and evaluates Service Line education and programs to ensure competencies of critical care caregiver personnel.
* Use multiple approaches and sources of information to identify and validate caregiver learning needs. Conducts learning needs assessments regularly to identify organizational, departmental and service line education and practice needs. Incorporates teaching methodologies appropriate to the learner and the outcomes.
* Participates in the departmental short-term planning related to education and practice support.
* Works closely with operations and service line leadership to ensure the overall integrity of the entire team and provides clinical support.
* Works closely with local leadership and customers in assisting with outreach education.
* Assist with the development of area-specific orientation of local protocol and procedures for new employees.
* Accountable to working with the Operations Manager and/or Program Manager to ensure local or certificate specific clinical and service delivery issues are addressed promptly.
* In conjunction with clinical practices and clinical quality leaders, participates in the ongoing development, implementation and evaluation of the clinical quality management program designed to measure and ensure that patient care delivered is commensurate with company and customer expectations.
* Ensures ongoing continuous clinical quality improvement/assurance at the operation level.
* Assists in auditing, and managing crews' certifications, education completion, and employee health requirements.
* In conjunction with the GMR Compliance Team, serve as a resource for all matters pertaining to Controlled Substances.
* In conjunction with the Regional Patient Safety Manager, actively ensures safety and compliance via completion of, and response to, Clinical Reports.
* Integrates data and outcome from Quality/Safety initiatives into education and practice support.
* Collaborates with GMR Learning and regional clinical practices leadership in the identification, implementation and revision of all educational activities to ensure compliance with all accrediting, regulating and credentialing agencies.
* Serves as a resource for outreach education offerings.
* Coordinate and provide instruction for new employee onboarding as directed.
* In collaboration with GMR Learning, and via the GMR Simulation program, designs, implements and evaluates patient simulations as an essential part of the learning experience.
* Assists in the identification of staff for training officer and preceptor development.
* Works cohesively with clinical practices and GMR Learning leaders to develop and facilitate remedial training.
* Maintain all requirements for, and ability to fulfill all essential functions of an air and/or ground critical care caregiver as assigned.
* Acts as a role model in area of expertise and professional practice by being self-directed, maintaining expertise and promoting the profession.
* Other duties as assigned.
QUALIFICATIONS
* Education:
* Current RN Licensure or EMT-P Certification required
* BS or BA preferred
* CFRN or FP-C required.
* Preferred Neonatal/Pediatric Certifications (NRP, S.T.A.B.L.E)
* Experience:
* Neo/Ped ED, PICU, and/or NICU nursing experience or Critical Care Pediatric/Neonatal Paramedic experience preferred
* Minimum two years flight experience.
* Knowledgeable in prehospital EMS/air medical transport.
* Previous teaching experience preferred.
* Experience using simulated patient encounters designed to enable experiential learning.
* Skills:
* Have a working knowledge of cultural diversity
* Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the critical care provider
* Knowledge of adult learning principles
* Demonstrate ability to assess educational needs and develop programs to meet the educational needs of adult learners.
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
* Clinical educators who are assigned human patient simulators are required to lift a minimum of 75 pounds
* Limited physical effort is required with some exposure to physical risk
* Work is normally performed in an office or classroom setting
* May be required to sit or stand for long periods of time.
* Clear speech, typing, hearing/listening.
* Works alone or with others for extended hours.
* Analytical, writing, reading, math, judgement, decision-making, clerical skills
* Occasional field deployment to specific unscheduled events of varying magnitude
* Perform other duties as directed by company leadership
Why Choose Guardian Flight? As a leading provider of air medical services, management and experience in the air medical industry, Guardian Flight is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
REPORTING RELATIONSHIPS
* Reports to: Regional Manager of Clinical Operations
* Interrelationships: GMR Clinical Practices, GMR Learning, GMR Compliance, Program level leadership
Qualifications:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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