Clinic Receptionist
US-NE-ELKHORN
commonspirit_careers
Req #: 407513
Type: Day
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Overview: CHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being. With you in mind, we offer the following benefits to support your work/life balance: * Health/Dental/Vision Insurance * Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7) * Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care * Voluntary Protection: Group Accident, Critical Illness, and Identity Theft * Employee Assistance Program (EAP) for you and your family * Paid Time Off (PTO) * Tuition Assistance for career growth and development * Matching 401(k) and 457(b) Retirement Programs * Adoption Assistance * Wellness Programs * Flexible spending accounts From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours. Responsibilities: The Clinic Receptionist is under the direction of the clinic manager/administrator. The Clinic Receptionist performs a variety of business office and reception duties accurately and with minimal supervision. These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties. Essential Function * Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. * Prepare charts for patient appointments making sure all necessary information is complete. * Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments. * Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records. * Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment. * Follow up with patients regarding the No Show Guidelines and send out appropriate communications. * Manage the flow of interdepartmental, outgoing, and incoming mail. * Support office supply ordering and inventory procedures as needed. * Notify appropriate clinical staff of each patient's arrival and assure that patients are informed of any appointment delays * Perform cash drawer reconciliation. Qualifications: Education / Accreditation / Licensure (required & preferred): * NA Experience (required and preferred): * 0 - 1 year healthcare experience required
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