Overview:
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
Responsibilities:
Clinic Administrator
Location: Kearney, NE
The Clinic Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Will support a large specialty or multi-specialty clinic.
* Manage clinic staff on day-to-day operations.
* Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
* Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
* Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
* Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
* Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
* Work with Regional Director to develop and implement performance goals and objectives.
* Assist Regional Director with implementation and development of long-range plans.
* Monitor payroll system to control time management.
* Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
* Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
* Act as the liaison between the practice and Central Billing Office.
Qualifications:
Required Bachelor's Degree and minimum of 3 years leadership experience
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