Client Systems Technical Support Administrator
PK-Islamabad
Careers (External)
Req #: 3894
Type: Full-Time
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Overview: GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position. Responsibilities: Provide systems administration support. The contractor shall: * Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC) * Work with AFCENT NOSC to integrate the deployed location's local network into the AFCENT Enterprise Network and support projects deployed by the NOSC * Engineer, install and maintain network equipment to support new and emerging requirements * Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues * Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C * Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander. Provide client systems technical support. The contractor shall: * Provide Tier 1 support to resolve administrative and technical concerns with client/server devices * Install, configure and operate client/server devices * Provide OM&S of hardware and software * Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures. * Assist and provide continuity to the communications squadron's automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer * When requested, assist the unit EC with computer hardware and software inventories. Qualifications: High School with 6 - 9 years (or commensurate experience) Clearance Required: Secret Required Skills and Experience: * IAT-II Certification * A+ * MCSA-Windows 10 or newer One or more of the following: * Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate One or more of the following: * Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics 6 years' experience in: * design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment * Experience in analyzing and troubleshooting military networks, to include: * Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers 1-2 years' practical experience in: * installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation #CTSS #TMK #SSG
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