Clerk/Receptionist - Maternal Fetal Health - Per Diem Day
US-NJ-North Bergen
Hackensack Meridian Health
Req #: 169022
Type: Per Diem
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Overview:
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities:
A day in the life of a Clerk/Receptionist at Hackensack Meridian Health includes:
* Obtains demographic as well as financial information on all patients coming in for testing visits into the hospital.
* Initiates authorization for Perinatal/urogynecology visits via phone or fax within the allotted time.
* Records and verifies all pertinent information from insurance companies in respect to a patient's authorization for services, eligibility and benefits.
* Understand HDX insurance verification system and identifies any potential problems with the insurance carrier.
* Checks patient's name for each appointment, as per patient identification policy.
* Monitors patients wait time and bring any issues/concerns to the immediate attention of the department manager.
* Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center.
* Communicates in a professional manner with insurance companies, employees, physicians and their offices.
* Submits to credit any self pay patients that need financial screening as well as any patient that have co-pays and/or deductibles.
* Possesses ability to perform duties in compliance with all practices, policies, procedures and regulations of the Perinatal/Urogynecology Department.
* Other duties and/or projects as assigned.
* Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
* High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
* Knowledge of Medical Terminology
Education, Knowledge, Skills and Abilities Preferred:
* Hospital, physician office, or insurance company experience.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
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