Clerical Supervisor - Patient Registration and Support
US-NM-Ruidoso
Careers (External)
Req #: 47827
Type: Full Time
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Overview: Summary: * Schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department Type of Opportunity: Full Time FTE: 1.000000 Exempt: Yes Work Schedule: Days Responsibilities: Responsibilities: * Interviews and hires clerical Staff Support. * Prepares work schedules, assigns personnel, evaluates work performance and initiates/makes recommendations for personnel actions. * Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO guidelines. * Supervises ordering of supplies as needed and follows financial guidelines for maintaining optimal budgetary compliance. * Accountable for daily business processes and PBO communication. Responsible for data gathering for operational analysis of site. Oversees compliance with policies and regulatory requirements. Coordinates Quality Improvement initiatives. * Oversees daily activities of the clerical staff to optimize productivity and census manages when appropriate. * Performs the duties of the Administrative Staff Support as needed. * Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team. Participate in personal and team development of clerical employees. * Acts as on site resource for project teams and collaborates with other members of leadership team. * Assists front line operational function as needed. * Attends meetings as required and participates on committees as needed. * Functions as liaison between physicians and clerical support staff. * Enhances professional growth and development through participation in education programs, current literature, in service meetings and workshops. Qualifications: Other information: * High school (G.E.D.). Minimum of three to five years experience in a supervisory position preferably in health related environment. * Nonessential: * SKILL-Critical thinking and attention to detail. * SKILL-Ability to effectively interact with customers to understand their needs and explain data * SKILL-Microsoft Office * Organizational Skills * SKILL-Ability to deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions. * SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies. * SKILL-Able to work under limited supervision, self manage work time and projects, resolve issues with minimal assistance. * SKILL-Written communication Education: Essential: * High School Diploma or GED
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