Claims and Litigation Manager
US-TX-Austin
External Office
Req #: 37063
Type: Full Time
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Overview: At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Legal, Risk, and Insurance supports the advancement of RPM's business objectives by strategically balancing risk and opportunity, engaging with our stakeholders to find solutions, and safeguarding people, property, and profits. Responsibilities: * Oversee and manage all aspects of insurance claims including a high volume of general liability matters, ensuring timely and accurate incident reporting and investigations, including opportunities for subrogation * Interpret and apply legal regarding liability, including duty owed, comparative negligence, discovery processes, and damage evaluation * Direct and manage litigation processes with outside counsel, ensuring cases are handled efficiently and effectively * Facilitate communication and collaboration between insurance companies, clients, and RPM Living personnel to ensure seamless claims processing and resolution * Conduct ongoing reviews of relevant legal updates and changes across the country to ensure compliance and inform claims management strategies * Analyze claims data and trends to identify potential risks and develop strategies to mitigate them * Prepare and present detailed reports on claims status, litigation progress, and outcomes to department leadership when directed, including senior management during file reviews * Partner with Human Resources and Operations to investigate allegations of fraud and employee theft, collaborating with insurance carriers as applicable * Represent RPM Living in a professional manner at all times. Consistently maintains a courteous professional attitude when dealing with residents, coworkers, and the public * Utilize and maintain file documentation in the company's risk management information system Qualifications: Physical Requirements: * May be required to sit or stand for extended periods of time * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: * This is an hybrid role requiring the associate to work in our Austin or Dallas office 3 days a week. * The office is an open setting which may include bright lights, constant noises and distractions. * This role may require overnight travel as required to participate in mediations, depositions, and trials or for continuing education classes.
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