Claim Specialist - WCCS Deployed
US-MO-Kansas City
Careers (External)
Req #: 42415
Type: Regular Full Time
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Overview:
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities:
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. This position is for a Weather and Catastrophe Claims Services (WCCS) Claim Specialist, primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events. WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable(r) service.
Where you'll work:
These are deployable positions with extensive travel throughout the U.S., with our Weather Catastrophe Claims Services team. Selected candidates must reside in one of the identified metro areas and approved counties. If you do not currently reside in one of these areas and are selected for the position, you must be willing to relocate at your own expense.
Illinois
Chicago metro - Cook, DuPage, Kane, Lake, McHenry, Will, and Winnebago counties
St Louis metro - Madison, Sangamon, and St Clair counties
Missouri
St Louis metro - Jefferson, St Charles, and St Louis counties
Kansas City metro - Clay and Jackson counties
Kansas
Kansas City metro - Johnson county
Indiana
Indianapolis metro - Hamilton, Hendricks, Johnson, Hancock and Marion counties
Chicago metro - Lake county
Ohio
Cincinnati metro - Butler, Hamilton and Montgomery counties
Cleveland metro - Cuyahoga, Lorain, Stark and Summit counties
Columbus metro - Franklin county
Deployable positions require extensive overnight travel throughout the U.S:
* Over a 12 month period days deployed averages 220-240 days. Length of deployment varies per business demands.
* A Catastrophe Day Off is provided weekly during a deployed assignment. A Provisional Weekend is available on defined intervals during deployments for a period of either 4 or 5 consecutive days off based on length of deployed assignment.
* May work outside domicile location for extended periods of time
* May be required to work additional hours, overtime hours, or non-standard hours
* Typically works varying shifts, nights, weekends, and holidays, based on business need
* May work in adverse weather conditions and challenging physical environments
* Deployments may be both onsite or virtual
* Requires extensive travel with minimal notice via commercial transportation and/or driving motor vehicles, including a transit van, to any office location where the Company does business or other location to conduct/attend training, conferences, meetings, and/or seminars
* Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm
Qualifications:
Competitive Candidates demonstrate the following:
* Excellent customer service and decision-making skills
* Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
* Ability to complete Rope and Harness Safety Training (RAST).
* You may be required to obtain a Property and Casualty Adjuster's License in every state that requires claim handlers to be licensed.
* A valid driver's license is required
Preferred:
* Xactimate, XactContents
* Bachelor's degree in a related field
* Relevant claims adjusting experience and/or construction background
* REAL ID
Additional Details:
* Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
* State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
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