City of Boston Office of Human Resources

				Overview:
The City of Boston's Office of Human Resources (OHR) partners with internal City departments to attract and develop a diverse, qualified, and productive workforce to serve Boston's residents. Additionally, OHR manages a school-year and summer jobs program for Boston youth ages 14 to 18.
Responsibilities:
Main Job Tasks and Responsibilities:

- Answer phones and transfer calls to the appropriate staff member.
- Take and distribute accurate messages.
- Greet the public and clients, directing them to the correct staff member.
- Coordinate messenger and courier services.
- Receive, sort, and distribute incoming mail.
- Monitor incoming emails and answer or forward them as required.
- Prepare outgoing mail for distribution.
- Fax, scan, and copy documents.
- Maintain office filing and storage systems.
- Update and maintain databases, such as mailing lists, contact lists, and client information.
- Retrieve information when requested.
- Update and maintain internal staff contact lists.
- Coordinate and maintain staff administrative records, such as staff parking, staff phones, and company credit cards.
- Type documents, reports, and correspondence.
- Organize travel arrangements for staff.
- Coordinate and organize appointments and meetings.
- Assist with event planning and implementation.
- Monitor and maintain office supplies.
- Ensure office equipment is properly maintained and serviced.
- Perform work-related errands as requested, such as going to the post office and bank.
- Keep the office area clean and tidy.
Qualifications:
Candidates interested in participating in this program should:

- Be professional
- Be punctual
- Be able to follow directions
- Be capable of completing assigned tasks
			

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