Overview:
At Novant Health, we believe in caring for the whole person - mind, body, and spirit. If you're a Certified Medical Assistant (CMA) who thrives in a compassionate, patient-focused environment, this is your opportunity to make a real impact in the lives of individuals experiencing behavioral health challenges.
Our Behavioral Health Clinic offers a safe space where patients find hope and healing - and you'll be right at the heart of it. Come join a remarkable team where quality care meets quality service, in every dimension, every time.
* Schedule: Full Time, Days 8:00am - 5:00pm
* Department: Novant Health Children & Adolesent Psychiatric Medicine
* Location: Winston- Salem, NC - Kimel Park
What You'll Do:
* Be the welcoming face and calming presence for our patients
* Assist with intake assessments, vital signs, and documentation of mental health symptoms
* Support providers with procedures, treatments, and follow-ups
* Coordinate care by scheduling appointments, managing records, and communicating with families and external providers
* Be a key part of a multidisciplinary team focused on empathy, dignity, and trust
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
* Our team members are part of an environment that fosters team work, team member engagement and community involvement.
* The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
* All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications:
* Education: High School Diploma or GED, required.
* Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.
* Experience: Previous work in a medical office, preferred.
* Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
* Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.
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