Overview:
Novant is seeking a full-time Certified Medical Assistant to join our team at our Matthews Family Physicians clinic. You will provide both clinical and administrative support in a busy family medicine practice, working under the direct supervision of physicians, nurse practitioners, and physician assistants. This role assists with patient care, coordinates daily office operations, and helps ensure a positive experience for patients.
At Novant Health, we are committed to supporting our team members both personally and professionally. When you join us, you'll enjoy:
* Access to benefits, PTO, and wellbeing resources day one
* 401k retirement plan with matching contributions
* Competitive and comprehensive benefit package
* Career growth and advancement opportunities
* Tuition reimbursement programs
* Consumer discounts
Responsibilities:
* Provide clinical support including patient intake, vital signs, rooming, exam room preparation, immunizations, minor injections, and assistance during exams and procedures.
* Support preventative and routine care services, including adult physicals, Medicare wellness visits, and Pap tests.
* Manage provider in-baskets, including MyChart messages, lab results, patient communications, appointment requests, and follow-up coordination.
* Perform administrative duties such as scheduling, referrals, documentation, and electronic medical record management.
* Collaborate with providers and fellow CMAs while floating between providers as needed to support clinic operations and deliver exceptional patient care.
Qualifications:
* Education: High School Diploma or GED, required.
* Candidates will provide proof of current certification from one of the approved certifying registries including:
* CMA with the American Association of Medical Assistants (AAMA)
* CCMA with the National Health Career Association (NHA)
* RMA with the American Medical Technologists (AMT)
* American Registry of Medical Assistants (NHCWA)
* National Center for Competency Testing (NCCT)
* National Association for Health Professionals (NAHP)
* American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement.
* Experience: Previous work in a medical office, preferred.
* Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
* Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.
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