Overview:
Certified Medical Assistant
We are seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our Psychiatry Southpark team. This role plays an essential part in supporting our providers, delivering high-quality patient care, and ensuring efficient clinical operations within a fast-paced, collaborative environment.
Schedule: 8:00AM-5:00PM, Monday-Friday
Location: Psychiatry Southpark
Address: 6324 Fairview Road, Suite 460 Charlotte, NC 28210
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Responsibilities:
* Room/triag patients
* Complete prior authorizations
* Manage clinical patient advice requests and refill requests
* Facilitate completion of FMLA and disability paperwork
* Embody the Novant Health human experience by delivering kindness, empathy, and professionalism in every encounter
* Answer phones for clinical calls
Qualifications:
* Education: High School Diploma or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including:
* CMA with the American Association of Medical Assistants (AAMA)
* CCMA with the National Health Career Association (NHA)
* RMA with the American Medical Technologists (AMT)
* American Registry of Medical Assistants (NHCWA)
* National Center for Competency Testing (NCCT)
* National Association for Health Professionals (NAHP)
* American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement, required.
* Experience: Previous work in a medical office, preferred.
* Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
* Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.
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