Overview:
At Novant Health Women's OBGYN, our mission is to deliver exceptional, compassionate care to women at every stage of life. The Certified Medical Assistant (CMA) plays a critical role in providing a remarkable patient experience in every dimension, every time by supporting providers, advocating for patients, and ensuring safe, high-quality, and cost-effective care.
At Novant Health, people are our business. We treat each other with respect and compassion while fostering a culture of inclusion, empowerment, inspiration, and courage. This role consistently applies Novant Health First Do No Harm (NHFDNH) safety behaviors, error-prevention tools, and high-reliability strategies to support excellence in women's health care.
Responsibilities:
* Perform and document patient intake, including vital signs and medical history
* Prepare patients and charts for provider visits
* Assist providers with OBGYN exams, procedures, and treatments within scope
* Administer medications and immunizations as ordered
* Perform venipuncture, specimen collection, and in-office lab testing
* Track and report lab results; complete required quality control documentation
* Accurately document care and code visits, labs, and procedures in the EMR
* Support referrals, scheduling, registration, and check-out as needed
* Reinforce patient education and self-care instructions using clear language
* Collaborate with providers and team members to improve workflows and patient experience
* Maintain required competencies, certifications, and ongoing education
Qualifications:
*
* A patient-focused CMA passionate about women's health
* Strong clinical, organizational, and communication skills
* Ability to thrive in a fast-paced, team-oriented OBGYN clinic
* Commitment to safety, accountability, and service excellence
* Alignment with Novant Health's mission, values, and People Credo
Required
* High School Diploma or GED
* Graduation from an accredited Medical Assistant program; curriculum must include pharmacology and medication administration
* Certification or registry must be obtained by the last day of the sixth month of hire, and an education agreement must be signed
Accepted Certifications / Registries
* Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
* Certified Clinical Medical Assistant (CCMA) - National Health Career Association (NHA)
* Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
* American Registry of Medical Assistants (ARMA)
* National Health Career Workers Association (NHCWA)
* National Center for Competency Testing (NCCT)
* National Association for Health Professionals (NAHP)
* American Allied Health (AAH)
Alternative Work Experience (if not certified or registered at time of hire)
* Applicant may qualify to sit for a certification or registry exam through supervised medical assistant experience, as follows:
* Minimum of 1 year within the last 3 years (NHA or NHCWA)
* Minimum of 2 years (NCCT or NAHP)
* Minimum of 3 years (ARMA)
* Minimum of 5 years within the last 7 years (AMT), with no more than 2 years as an instructor in a post-secondary medical assistant program
* OR graduation from an accredited school of professional nursing
* Experience must include both clinical duties (including medication administration) and administrative responsibilities
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