Overview:
At Novant Health Women's OBGYN, our mission is to deliver exceptional, compassionate care to women at every stage of life. The Certified Medical Assistant (CMA) plays a critical role in providing a remarkable patient experience in every dimension, every time by supporting providers, advocating for patients, and ensuring safe, high-quality, and cost-effective care.
At Novant Health, people are our business. We treat each other with respect and compassion while fostering a culture of inclusion, empowerment, inspiration, and courage. This role consistently applies Novant Health First Do No Harm (NHFDNH) safety behaviors, error-prevention tools, and high-reliability strategies to support excellence in women's health care.
Responsibilities:
* Perform and document patient intake, including vital signs and medical history
* Prepare patients and charts for provider visits
* Assist providers with OBGYN exams, procedures, and treatments within scope
* Administer medications and immunizations as ordered
* Perform venipuncture, specimen collection, and in-office lab testing
* Track and report lab results; complete required quality control documentation
* Accurately document care and code visits, labs, and procedures in the EMR
* Support referrals, scheduling, registration, and check-out as needed
* Reinforce patient education and self-care instructions using clear language
* Collaborate with providers and team members to improve workflows and patient experience
* Maintain required competencies, certifications, and ongoing education
Qualifications:
* Education: High School Diploma or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including:
* CMA with the American Association of Medical Assistants (AAMA)
* CCMA with the National Health Career Association (NHA)
* RMA with the American Medical Technologists (AMT)
* American Registry of Medical Assistants (NHCWA)
* National Center for Competency Testing (NCCT)
* National Association for Health Professionals (NAHP)
* American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement, required.
* Experience: Previous work in a medical office, required.
* Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required. Refer to Life Support Training Policy NH-HR-3096.
* Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.
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