Overview:
Bring your passion for patient care to Novant Health, where innovation, compassion, and teamwork drive everything we do. As a Certified Medical Assistant, you'll coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population. We offer a collaborative and supportive work environment.
Responsibilities:
Clinical Duties
* Take and record patient vital signs (blood pressure, pulse, temperature, etc.)
* Prepare patients for examinations and procedures
* Assist physicians during exams and minor surgeries
* Collect and prepare laboratory specimens (e.g., blood, urine)
* Perform basic laboratory tests
* Administer medications and injections as directed by a physician
* Perform electrocardiograms (EKGs)
* Remove sutures or change dressings
* Sterilize and maintain medical instruments and exam rooms
Administrative Duties
* Schedule patient appointments
* Check patients in and out
* Verify insurance information and process billing or coding tasks
* Manage medical records and ensure HIPAA compliance
* Answer phones, respond to inquiries, and relay messages
* Handle correspondence, such as referrals or test results
Patient Care & Communication
* Educate patients about medications, treatments, and healthy lifestyle choices
* Provide emotional support and ensure patient comfort
* Coordinate follow-up care or referrals to specialists
Regulatory & Professional Responsibilities
* Follow OSHA and infection control standards
* Maintain certification and participate in continuing education
* Ensure confidentiality and ethical conduct in all patient interactions
Qualifications:
* Education: High School Diploma or GED, required. Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.
* Experience: Previous work in a medical office, preferred.
* Licensure/Certification:
* Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required.
* Current State Drivers License (Palliative Care Only), required.
* Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.
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