Overview:
Baylor Scott & White Institute for Rehabilitation
Dallas, TX
Centralized Scheduler
Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)
Full Time
Compensation depends upon candidate's years of experience and internal equity.
Minimum starting salary: $19 - $25 per hour based off experience
This is NOT a remote position, applicants are required to come into the office.
Benefits of becoming a Centralized Scheduler with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
* Health, Dental, and Vision insurance; Life insurance; Prescription coverage
* Paid Time Off (PTO) and Extended Illness Days (EID)
* A 401(k) retirement plan with company match
* Short and Long Term Disability
* Personal and Family Medical Leave
*Eligibility and effective dates vary
Responsibilities:
The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
* Answering incoming rollover calls from clinics
* Calling referrals received from provider sources
* Overall high call volume and returning patient's voicemails
* Working out EPIC, Therapy source and other sites to obtain and call referrals
* Team of 15 Schedulers
Qualifications:
Minimum Qualifications
* High School Diploma or equivalent required
Preferred Qualifications
* Bilingual preferred
* Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
* One to two years medical billing and administrative experience preferred.
* Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
* Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
#BSWIR-Outpatient
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