Centralized Scheduler
US-NV-Las Vegas
CCC
Req #: 355236
Type: Full Time
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Overview: Position: Bilingual Centralized Scheduler Location: Las Vegas, NV Schedule: Full-Time 40 hours weekly Compensation: $18-20 hourly depending on years of experience ** Must be bilingual in english/spanish ** At Dignity, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. Our benefits package supports your career growth and personal well-being: * Start Strong: Our mentorship and orientation programs ensure a successful transition * Elevate Your Skills:Unmatched CEU program with paid national certifications * Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt * Recharge & Refresh:Generous PTO to maintain a healthy work-life balance * Your Health Matters:Comprehensive benefits packages * Invest in Your Future:Company matching 401(k) retirement plans * Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more) * Go Anywhere with Us:1900 centers in 39 states, offering internal movement Responsibilities: * Exceptional customer service to create a positive patient experience * Answers phone * Utilize medical office software to schedule new and follow-up appointments for patients * Insurance verifications, referrals and pre-authorizations * Schedules patients appointments and checks them in at arrival * Patient intake and data entry to ensure proper billing * Complete daily billing reports and work with central billing office (CBO) * Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience * Other duties as assigned Qualifications: Minimum Qualifications * HS diploma or GED is required Preferred Experience * Customer service experience required * Minimum 2 years of experience with scheduling/knowledge of Nevada insurances required * Knowledge of insurance verification preferred * Healthcare, Medical, Dental office administration preferred Physical Requirements: * Ability to walk, stand, bend, and reach consistently throughout a work day/shift * Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift * Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics * Ability to carry office supplies up to 10lbs * Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction * Ability to speak and hear sufficiently to understand and give directions
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