Overview:
Position: Centralized Scheduler - (Hybrid working environment)
Location: 1050 Wall Street West Lyndhurst, NJ
Schedule: Full-Time 40 hours weekly
Compensation: $18-$20 hourly depending on years of experience
** Bilingual in English/Spanish required **
At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist.
Our benefits package supports your career growth and personal well-being:
* Start Strong: Our mentorship and orientation programs ensure a successful transition
* Elevate Your Skills:Unmatched CEU program with paid national certifications
* Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
* Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
* Your Health Matters:Comprehensive benefits packages
* Invest in Your Future:Company matching 401(k) retirement plans
* Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
* Go Anywhere with Us:1900 centers in 39 states, offering internal movement
Responsibilities:
* Possesses excellent communication and organizational skills
* Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
* Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
* Exhibiting excellence in customer service
* Provides excellent customer service through all phone interactions
* Ensuring an overall excellent patient experience
Qualifications:
* High School Diploma or equivalent required
* Proficiency in various computer applications/programs required
* Excellent written and verbal communication skills required
* Previous experience within a healthcare customer service setting preferred
* Bilingual English/Spanish required
* Answering heavy volume phone calls experience preferred
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