Overview:
Handles all administrative duties required by the Sales and Marketing Divisions to provide superior services to our guests
Responsibilities:
* Schedules and prioritizes workload to meet deadlines of all managers.
* Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
* Maintains account files and ensures that all information is included in file for turnover to Convention Services.
* Checks own mailbox in the morning and afternoon.
* Answers calls to sales office by third ring.
* Ensures that all managers receive messages in a timely manner.
* Enters group information (sites, resumes) in Outlook.
* Assists unassigned managers as needed.
* Gathers materials and mails packages to clients as necessary.
* Takes detailed inquiry leads and submits to appropriate manager.
* Inputs amenities into Alice for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
* Processes outgoing mail.
* Covers for reception as scheduled.
* Takes minutes at committee/assistant meetings as directed.
* Participates in schedule rotation for late coverage on days the office closes early.
* Completes month end reporting by established deadlines.
* Serves as the property Flip lead champion.
* Works in conjunction with Corporate Sales Automation team to maintain Delphi FOC data.
* Manages in-house meeting requests.
* Assists in creating Banquet Event Orders for assigned groups.
* Manages monthly Hotel Post Cons.
Qualifications:
* Must be able to work alone as well as work well with others.
* Must have good oral and written communication skills.
* Must be extremely computer savvy (Microsoft Word, PowerPoint, Outlook, Express, Excel).
* Previous knowledge of Delphi and Opera preferred.
* Must have good organizational skills and be able to work on multiple projects at the same time.
* Must present a neat and professional appearance.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Share this job:
Share this Job