Overview:
The Sales & Catering Coordinator is responsible for accurately completing a variety of administrative duties requested by colleagues with the Sales and Marketing Divisions in order to provide timely and professional service to our guests.
Responsibilities:
* Schedules and prioritizes work load to meet deadlines of all managers.
* Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
* Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
* Professionally answers calls to the sales office and accurately takes messages, as applicable.
* Ensures that all managers receive messages in a timely manner.
* Enters group information (sites, resumes) in computer database.
* Assists in generating proposals with information accurate and specific to each client.
* Assists with site inspections.
* Gathers materials and mails packages to clients as necessary.
* Takes detailed inquiry leads and submits to appropriate manager.
* Inputs amenities into compute for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
* Takes minutes at meetings as directed.
* Other duties as assigned.
Qualifications:
* Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required.
* Previous knowledge of Delphi, Opera and Synergy is preferred.
* Must have good organizational skills and be able to multitask.
* Previous hospitality or administrative experience is required.
* Previous experience working in an upscale hotel is preferred.
* Ability to effectively communicate in written and spoken English is required.
* Experience in a sales environment is strongly preferred
* Bachelor's degree is preferred.
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