Caterer Assistant
US-NE-OMAHA
commonspirit_careers
Req #: 406796
Type: Day
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Overview: At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging. Responsibilities: * Visits patients to confirm daily menu selection all patient food and diet related needs. Communicates diet-related needs to clinical team members. * Accurately completes patient tray process: menu selections tray assembly tray delivery to patients and pickup as assigned special request and off-time meal deliveries. * Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition Department patient rooms and various hospital locations. * Works cooperatively with team members patients and patient unit staff; coordinating customer services. * Ensures Patient Satisfaction score for the department is met. * Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff. * Promotes customer satisfaction by courteous confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis. Qualifications: Preferred: Minimum of 1 year of direct patient care in a hospital setting and/or 1 year minimum in food service. Knowledge equivalent to a high school education.
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